PCS Car Ready: Norfolk VPC Turn-In Checklist

Shipping your car on PCS orders out of Hampton Roads? Use this free 2-minute checker, built from IAL's published Norfolk VPC requirements, so you don't get turned away at turn-in.

CheckerRequirementsCleanliness checklistWhy cars get turned away

Free VPC turn-in readiness check

PCS POV Turn-In Requirements at Norfolk VPC (Chesapeake)

The Norfolk VPC is at 1215 Executive Blvd, Chesapeake, VA 23320, phone 757-320-4254. Appointments run 8:00 AM to 3:00 PM, Monday to Friday. Check pcsmypov.com before you go.

  • Bring a complete set of orders with all amendments, plus your title or registration.
  • Fuel must be at ¼ tank or less (49 CFR 176.905).
  • The brakes and emergency brake must work, and so must the driver's door and window.
  • No windshield cracks that affect safe driving, and no leaks.
  • Bring the wheel-lock key and every key (valet keys aren't accepted).
  • Remove personal items and any AirTags or other trackers.
  • For overseas shipping, leased or financed cars need a letter from the leasing company or lienholder.

Source: IAL/PCSmyPOV Inspection Guidelines, FAQ, CONUS Turn-In brochure.

Norfolk VPC Car Cleanliness Checklist (PCS Turn-In)

IAL's guidelines say a vehicle that doesn't meet the cleanliness minimum must be turned away to fix the problems. Its brochure lists "Vehicle not clean per standards" among the top reasons for turn-in delays.

Interior

  • No dirt, sand, leaves, pollen, food crumbs, pet hair or trash anywhere.
  • Vacuum under and between all the seats, under the seat rails, and between the seats and the console.
  • Clean floor mats on top and bottom, plus the floor under them.
  • Wipe the console, cup holders, dash, glove box, door pockets and ceiling.
  • Carpets and upholstery must be dry. Old permanent stains are acceptable.

Trunk

  • Vacuum it fully, including the spare-tire well.
  • On SUVs and vans, vacuum under the lift-up rear seats.

Exterior

  • No bug splatter, mud or sand.
  • Clean the wheel wells, fuel-door area, door jambs, seals and the engine bay.

Source: IAL/PCSmyPOV Inspection Guidelines, FAQ, CONUS Turn-In brochure.

Top Reasons a PCS Car Gets Turned Away at the VPC

IAL's CONUS turn-in brochure lists these top delay reasons:

  1. Too much fuel
  2. Vehicle not clean per standards
  3. Documentation not complete
  4. Late for appointment
  5. Recall not corrected
  6. PPCIG requirements not checked

Its FAQ adds a warning about the interior and seat channels: "This is one of the top reasons for delay at turn in!"

Source: IAL/PCSmyPOV Inspection Guidelines, FAQ, CONUS Turn-In brochure.

Short on time before turn-in? Shine My Ride 757, a veteran-owned mobile detailer serving Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, Hampton and Newport News, comes to your home and preps your vehicle for the cleanliness review. PCS Ready packages run $349 to $479, and military customers get 10% off with ID.

Sources: IAL/PCSmyPOV Inspection Guidelines, FAQ, CONUS Turn-In brochure. Not affiliated with DoD, USTRANSCOM or International Auto Logistics (IAL). Always follow your VPC's current instructions at pcsmypov.com. A detail helps you prepare, but only the VPC decides whether your vehicle is accepted.